Help center
Answers to common questions about building and running apps with Craftkite.
Getting started
Describe your first app, approve the plan and start from templates.
- Build your first appDescribe what you want, approve the plan and watch Craftkite build, test and preview your app.
- Write a description that worksTips for descriptions that give the agent enough to build the app you have in mind.
- Review and approve the planEvery request starts with a short plan. Approve it, ask for changes, set a credit limit or let plans be approved automatically.
- Start from a templatePick a ready-made app in the template gallery, see its screens and live preview, and start in one click.
- Describe with your voice, images and sketchesDictate a request, attach screenshots, draw a sketch or mark up the preview to show what you mean.
- Import a Figma frameAttach a frame from your Figma file as a design reference for a request, using your own Figma token.
The studio
Preview, visual editing, Discuss and Build, code, files and versions.
- Find your way around the studioThe chat, the preview and the project tabs, preview sizes and the shortcuts that save time.
- Edit visually and fix errors in one clickSelect an element in the preview to change its text, colors and spacing, and let Craftkite repair errors the preview reports.
- Discuss or BuildAsk questions about your app without changing it, then switch to Build when you know what you want.
- Code, files and imagesRead and edit your app’s code, upload images and fonts, and save your edits as a version.
- Versions and restoring an earlier oneEvery finished change is saved as a version; see what changed, undo, restore or duplicate from any of them.
- Archive, move and delete projectsKeep your project list tidy, move projects to a team and restore deleted ones.
- Custom agentsSave your design system, preferred libraries and rules once, and pick the agent when you start an app so every build follows them.
Documents
CVs, presentations, social media content and AI images.
- Create a CVWrite a CV with the AI from a few sentences, an old CV or a job posting, edit it on the page, and export it as PDF or Word.
- Make a presentationDescribe a deck or turn a document into slides, edit slides and your brand kit, present in the browser and export PDF or PowerPoint.
- Plan social media contentCreate a set of posts, stories and carousels in your brand, with captions and hashtags, plan them on a calendar and export the images.
Data, code and integrations
Your app’s database, GitHub and ZIP export, secrets and integrations.
- Your app’s databaseApps that save data get their own database. Browse and edit tables, manage users and files, and keep development and live data apart.
- Backups, exports and the SQL consoleRestore your app’s data from a backup, export the whole database and run SQL on plans that include the SQL console.
- Use your own databaseKeep your app’s data on your own PostgreSQL server, self-hosted or in the cloud, for development, live data or both, and move back to Craftkite whenever you like.
- Import dataFill your app’s tables from CSV, JSON or Excel files, copy tables from another PostgreSQL database, and change or delete many rows at once.
- Manage your app’s membersGive members roles and permissions, invite them, import them from CSV, help with passwords, suspend or erase them, and brand the emails they receive.
- GitHub sync and ZIP exportYour app is a standard project you own. Download it as a ZIP or keep it in your own GitHub repository.
- Secrets and integrationsKeep API keys in the encrypted secret vault and switch on payments, email, AI, maps or analytics for your app.
Credits
What tasks cost, where credits come from and refunds.
Plans and billing
Upgrades, downgrades, invoices and payment methods.
- Plans, upgrades and downgradesCompare plans, change your plan and see how upgrades, downgrades and pauses are billed.
- Invoices, refunds and cancellingDownload invoices, update your card, get a refund in the first 14 days, pause or cancel your subscription.
- Paying in Turkish liraMembers in Turkey pay in TRY with VAT included and receive an e-Arşiv invoice for every payment.
- Managing plans in the console (staff)For Craftkite staff. Add, change and archive plans, set prices and limits, map payment and store ids, and move subscribers to a new price.
Publishing and domains
Put apps online and connect your own domain.
- Publish your appPut your app online with one click, update it, roll back and take it offline.
- Use your own domainServe a published app on a domain you own, such as app.example.com, verified with two DNS records.
- Your live app: status, visitors, logs and settingsSee whether your published app is up, how many people visit it, what it logs and how it looks in tabs and link previews.
Mobile apps
Build, preview and release iOS and Android apps.
- Build and test a mobile appMobile apps run on iOS and Android from one project. Preview them in a phone frame and open them on your own phone.
- Release to the App Store and Google PlayConnect your own App Store Connect and Google Play accounts; Craftkite builds your mobile app and sends it there.
- Web and mobile versions of the same appBuild the web app and its mobile app together, or add the other version later. Both share one backend and stay linked.
- The Craftkite mobile appFollow and steer your apps and documents from your phone: start ideas, approve plans, get notified, watch builds on the lock screen and keep drafts offline.
Teams
Workspaces, roles, invitations and shared credits.
- Work together in a team workspaceTeam workspaces share projects and a credit pool. Invite people, give them roles and comment on projects together.
- The agency partner programBuild apps for clients under your own brand, give each client a portal, hand projects over and earn a commission.
- Invite friends, earn credits and commissionsShare your link to earn credits when friends build their first app, or join the affiliate program for a recurring commission.
Account and privacy
Security, notifications, data export and deletion.
- Secure your accountTurn on two-step sign-in, manage your sign-in methods and signed-in devices, and change your password.
- NotificationsWhat Craftkite tells you about, and how to choose between the studio, push and email.
- Privacy and your dataYour projects are private. See what we hold, how long we keep it, where it is stored and every time our team opened it.
- Export your data or delete your accountDownload everything we hold about you, or delete your account (restorable for 30 days).
- Get help from our teamAsk the assistant, open a support request from the studio and follow the answers by email.
Ask the Craftkite assistant
Answers come from our help articles, in your language. For anything about your account or a specific app, open a ticket.
The assistant can make mistakes. It never asks for passwords or card details.
Still need help?
Open a request from the studio and our team will answer by email.